Kingsmill Resort

The staff was absolutely amazing!! The property is beautiful. The staff being extremely friendly and helpful really made a positive impact on our stay. The front desk staff, the gift shop staff, all the pool staff and the cleaning staff were all absolutely wonderful. Everyone made sure we had everything we needed during our stay our comfort was priority to the staff. Even the staff that we didn’t directly deal with were very friendly and would wave from a distance.

Excellent proximity to Busch Gardens. Our kids absolutely loved the amazing river pool (with lazy river and slide)! Great entertainment— we had a blast at the 80s concert on the golf course. Our room was very clean and all the staff we chatted with were warm and friendly. Great breakfast and the breakfast staff were fantastic! Staff driving golf carts always offered us a ride and were very friendly and helpful.

The resort was beautiful, staff was courteous and helpful, room was clean and roomy, we saw deer, rabbits, ducks and other wildlife walking around, Our condo was riverfront so the views were amazing we were very close to pools, fitness center and main building. It didn’t seem like there were a lot of people there which was nice.

First time guests, first time traveling with a dog. Upon arrival I found I had booked a room online that was not adequate for my family. Not enough beds, or room for crate etc. Ashley Kessler provided me with an upgrade that was more than reasonable. Our condo was fantastic! Perfect for our family. If not for Ms. Kessler, our stay would have been so-so/average and we probably wouldn't have returned. Now because she introduced us to the resort and many amenities & offers we would not have known about, we plan on becoming regulars (we live 80 mins away) . Our friends will hear about this trip through social media too. All because of Ms. Kessler, she really made a difference. Thank you.

The main building / lobby was very nice. The service staff at checkin were quick and able to provide information about the property. The food was good especially for not having to leave the property for breakfast and the indoor pool (too cold to go outside) was perfect.